Frequently Asked Questions

It’s all relative. The more you are enlarging an image, the more resolution is required. Simply figure the percentage of enlargement and multiply by “.75”. This will give you the necessary ppi with which to scan. For example, a 4″x6″ image enlarging to 24″x36″ is an enlargement of 600%. (600 x .75 = 450ppi).

• Browse to www.acereprographic.com In the upper right hand corner go to “FTP Submit Job”
• Return user: login in with username and password; New users, click on “Not a Member? Click Here”…
• Fill in the 6 fields, creating a user profile, including a username (your email address) and password, which should be saved for future login.
• Next screen is “File Upload”…fill in PO, description and instructions fields…under “select department” choose from “color, plotting or specs”.
• Submit Upload… A confirming email is then sent to the receiving department with all the entered information.

Ace accepts most major design software for both Mac and PC platforms, including Quark Xpress, Adobe Photoshop, Illustrator, InDesign and Acrobat, as well as MS Word, Power Point and Excel. We also accept the following printer file types: TIFF, JPEG, EPS, & PDF.

Absolutely, as long as the image will scale correctly to your desired print size and you properly consider the resolution necessary to enlarge raster-based images. This is useful especially when designing in an application with a pasteboard maximum which is smaller than the final output size.

Ace’s full color printing devices, both large and small format are CMYK. All artwork should be color converted to CMYK prior to printing, including RGB images and PMS colors. If color matching is critical, please provide a match print, or request a cross section proof prior to production. Call Ace to ask for color bridge conversions of PMS colors to our various output devices.

Ideally it’s best to include a small color version of your files. All output devices vary; we need to know what you expect in order to correctly provide it. Your digital artwork folder should include the document layout, images folder, all fonts used in the document including any that are embedded in artwork, and a reference pdf.

Proofing is an important part of the printing process and is strongly recommended…we can provide an electronic pdf proof for review, and if color and print quality are critical, we will provide a 2sf cross-section or reduced sized print on the actual material requested for $25.00…Please note that foregoing the proofing process waives Ace’s responsibility for mistakes and reprints.

Ace offers a wide range of materials, including gloss and matte presentation, indoor and outdoor vinyl and adhesive-backed vinyl, canvas, backlit and opaque films, a variety of fabrics and uv resistant papers. Ask about specialty media such as transit vinyl, Window-Vision, clear and opaque cling film for indoor and outdoor usage.